Lifewarranty
Lifetime Warranty Against Defects
If your shears ever have a quality problem, we send you a new pair, free, and pay the shipping both ways, for as long as you own them. Sharpening elsewhere doesn't void it.
Why Saki Shears
Every pair comes with a safety net.
A Lifetime Warranty Against Defects that sends you a new pair, free, if yours ever has a quality problem. The same pair at half price if they're lost or broken in the first two years. Free exchanges for 30 days. And once you've placed a second order, you're a VIP: 25% off every order after that, for good. It all comes with every pair, automatically. Nothing to join, no monthly fee.
- Free shipping anywhere in the US
- Pay over time with Shop Pay
- Real people at cs@sakishears.com
Every order includes
- Lifetime Warranty Against DefectsIncluded
- Replacement Pricing, 50% offIncluded
- Free 30-day exchangesIncluded
- Free US shippingIncluded
Membership fee$0
Included with every pair
What every order comes with
No sign-up and nothing extra to buy at checkout. Order on sakishears.com and it's all yours.
Warranty details
50%off the same pair
Replacement Pricing
Lost on the train, dropped on tile, or you want a backup at your station: get the same model and size at half price, once, any time in the first two years. No claim, no photos.
30 daysto exchange
Free exchanges
Wrong size? Exchange them unused within 30 days of delivery. We send a prepaid label and cover shipping both ways.
25%off, for good
Saki VIP
Come back for a second order and you're a VIP: 25% off Saki Shears and Intelio Steel on every order after that. No fee, nothing to renew.
- Free shipping anywhere in the US, on every order
- Shop Pay Installments split the cost into interest-free payments, subject to approval
- Real people answer at cs@sakishears.com
Side by side
Seven protections. Saki Shears includes every one.
Compared line by line with what each brand publishes in its own US policies.
| What you get | Everything included | Hanzo* | Mizutani* | Kamisori* | Kasho* |
|---|---|---|---|---|---|
| Your warranty | |||||
| Lifetime warranty against defectsFlaws in materials or workmanship | YesNothing to register | Yes | Yes | YesMust register within 30 days | Yes |
| What the warranty gets you | A new pairFree. Not a repair | Repair or replaceTheir choice | Not stated | Repair or replace | Not stated |
| Who pays shipping on a claim | We doBoth ways | Return trip freeSending in not stated | Not stated | You doBoth ways | Not stated |
| Sharpen anywhere, keep your warrantyUse the sharpener you already trust | Yes | NoHanzo sharpening only | Yes | NoUnauthorized sharpening voids it | NoKasho Service Center only |
| For everything else | |||||
| Lost, stolen or droppedWhat no warranty covers | 50% offThe same pair, once in 2 years. No plan to buy | Paid plan$70 per 2 yrs + $150 per claim | No | No | No |
| Time to return or exchange | 30 daysFrom delivery. Exchanges ship free | 15 days30 to exchange | 14 days$50 restocking fee | 15 daysYou pay shipping | 15 daysFrom purchase |
| VIP pricing for repeat customersStarts after your second order | 25% offEvery order after that, for good | No | No | No | No |
| Free US shipping on every order. Pay over time with Shop Pay. | All 7 included$0 extra, with every pair Shop Saki Shears | ||||
All 7 included$0 extra, with every pair
Shop Saki ShearsFree US shipping on every order. Pay over time with Shop Pay.
* Competitor terms are taken from each brand's own published US web pages, checked November 11, 2026:
- Hanzo: hanzo.com: Warranty, Returns & Exchanges, 24-Month Inshearance and FAQ pages
- Mizutani: mizutaniscissors.com (Mizutani USA / Motik, Inc.): Returns & Exchanges page; mizutanialliance.com: Warranty page, which states the warranty is provided by Mizutani USA / Motik, Inc.
- Kamisori: kamisorishears.com: Warranty & Returns and FAQ pages
- Kasho: kasho.kaiusa.com (KAI USA): Warranty & Policies page
"Not stated" means the brand's published terms don't say. Policies can change. Hanzo, Mizutani, Kamisori and Kasho are trademarks of their owners, named here only to compare published policies. Saki Shears terms: Warranty · Replacement Pricing · Returns & Exchanges · VIP. Joewell and Yasaka shears are excluded from the Saki Shears warranty, Replacement Pricing and VIP.
Reviews
What customers say about Saki Shears
Let customers speak for us
Do I need to register my shears?
Not if you order on sakishears.com. Your Replacement Pricing code is in your order confirmation, and your warranty needs no registration. Bought on Amazon, from a salon or from another retailer? Register them within 60 days of delivery to get the same benefits.
How is Replacement Pricing different from the warranty?
The Lifetime Warranty Against Defects covers the quality of your shears: if there's ever a flaw in materials or workmanship, we send you a new pair at no charge and pay the shipping both ways. Replacement Pricing covers everything else, like loss, a drop on tile, or wanting a backup pair: the same model and size at 50% off, once, within two years of delivery.
Can I have my shears sharpened anywhere?
Yes. Use any qualified sharpener you trust. Sharpening elsewhere doesn't void your warranty. Damage caused during sharpening isn't a manufacturing defect, so it isn't covered.
Can I use Replacement Pricing and VIP together?
Codes don't combine on one order, so use the one that fits. Need the same pair again? Replacement Pricing takes 50% off. Want something different? Your VIP code takes 25% off.
Can I pay over time?
Yes. Choose Shop Pay at checkout to split your order into interest-free payments, subject to approval. You'll see the options for your order before you pay.
Which shears do these benefits cover?
Saki Shears and Intelio Steel. Joewell and Yasaka shears carry their maker's warranty instead, aren't part of Replacement Pricing or VIP, and can be returned or exchanged only if unopened.
Where do you ship?
Free to anywhere in the United States.
Find your pair
Not sure which size fits your hand? The size guide takes 30 seconds.