Yes, we ship all over the world. Orders for $100 or more ship for free.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Returns and Exchanges
If for any reason, you’re not satisfied, Saki Shears offers a 21 return policy. You will have 21 days after delivery, if you are not happy with your purchase please contact us for return information at email@example.com for a full refund.
Important* Please DO NOT send the item back to the same address you received it from without contacting us first.
1. For returns, please send your receipt and give your reason for return to firstname.lastname@example.org. We will reply and let you know what steps to follow.
2. If possible, reuse your original shipping box and packing materials to secure the item(s).
3. Please return the item in the same condition in which you received it.
4. Saki Shears offers a 21 return policy. You will have 21 days after delivery, if you are not happy with your purchase please contact us for return information at email@example.com.
If your package arrived damaged please contact customer service ASAP so that we can take care of the situation accordingly and get a new product delivered to you right away. Please email firstname.lastname@example.org.
As soon as your return has been processed by our warehouse, you will receive an updated email as confirmation of your return.
In the unlikely event that you do not receive this email within 15 days of posting your parcel to us, please get in touch with Customer Service and we’ll get back to you as soon as possible.
If you have returned your parcel using a service that can be tracked, please provide the reference number and carrier when you contact us.
Refunds will be made to the card used for the original transaction. Please allow 3-5 business days for the amount to post to your account after refunding. If you paid using PayPal then your PayPal account will be credited accordingly.
Once your order passes our initial security measures it is immediately sent to our distribution centre to be dispatched. While we will aim to accommodate any order changes or cancellation requests but we cannot guarantee these can be actioned.
Saki Shears does not cover the return shipping costs however, we will cover the cost to ship any replacement item.
You will be refunded in full minus any return shipping fees for all items returned within the 21 day money back guarantee period.
Once we receive your return, Please allow 1 week for your return to be processed. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.
When you return your purchase by mail, if you paid with a credit or debit card, you will receive a full refund to your credit or debit card for the purchase price of the item. If you paid with PayPal, you will receive a full refund to your PayPal account.
We do not accept any returns or refunds after the 21 day period (21 days after delivery).
Money Back Guarantee
We pride ourselves on getting things right. That doesn’t mean we’re perfect, but when we make mistakes we fix them. We provide a 21 Day Money Back Guarantee so If you’re not happy with your Saki Shears order get in touch with us and we’ll provide you with a store credit or give you your money back. It’s your choice.
Welcome to Saki Shears, where innovation and precision unite.
Designed for the advanced stylist, Saki Shears are handmade with the finest Japanese steel for the finest cut every time. We understand, as a professional you not only need a product you can count on, but one that will compliment you as a stylist as well as provide your client with nothing less than the best results.
Comfort, durability and precision are amongst the top priorities in the design of our hair shears. Each shear is handmade, ensuring a smooth and precise cut. An ergonomic design allows you to cut in comfort while the stainless steel and titanium coating provide long lasting performance.
Saki Shears thrives on excellence in both our product and our customer service. We appreciate all feedback and welcome any questions, concerns and/or comments. If you would like to get in touch, please do so through our “Contact Us” page.